Privacy Policy
This Privacy Policy explains how Coolbase Atelier (“we”, “us”, or “our”) collects, uses, and safeguards personal data when you access our website and courses.
1. Data We Collect
- Account Data: name, email address, and password hash.
- Transaction Data: purchases, payment confirmations (handled by payment providers).
- Support Data: messages you send via our contact form or email.
- Usage Data: pages viewed, device type, approximate location, and referral source.
- Cookies: preferences (theme, cookie consent) and session identifiers.
2. How We Use Data
- Provide and improve our courses and website functionality.
- Process orders, verify access, and deliver materials.
- Communicate updates, respond to inquiries, and provide support.
- Monitor performance, detect abuse, and maintain security.
3. Legal Bases
We rely on contract performance, legitimate interests in improving our services, and your consent where required (e.g., optional communications, cookies).
4. Sharing and Transfers
We may share limited data with service providers (hosting, analytics, payment processors) bound by confidentiality and data protection obligations. We do not sell personal data.
5. Data Retention
We retain data as long as necessary for course access, legal obligations, and dispute resolution. You may request deletion of your account where feasible.
6. Your Rights
- Access and receive a copy of your personal data.
- Rectify inaccurate or incomplete information.
- Request deletion, restriction, or objection to certain processing.
- Data portability where applicable.
7. Cookies and Preferences
We use essential cookies for login and preferences (including theme). You can manage your cookie choices via the banner or browser settings.
8. Security
We employ technical and organizational measures to protect personal data, including encryption in transit, access controls, and periodic reviews.
9. Children’s Privacy
Our courses are intended for adults and supervised learners. We do not knowingly collect data from children without parental consent where required.
10. Changes to This Policy
We may update this policy and will indicate the latest revision date below.
11. Contact
If you have questions about this policy or your data, contact us at [email protected] or +1 (415) 555-0137.
Last updated: 2026-07-14